Learning Curve is committed to complying with the
Privacy Act 1988 in relation to all personal information we collect.
Our Privacy Policy outlines the rules we will abide by when dealing
with personal information we collect from individuals in the course of
our business.
Collection of Information
Learning Curve always collects personal information in a fair and
lawful manner. Where reasonable and practicable, we will collect
personal information directly from the person and inform the person
that this is being done.
Learning Curve collects personal information in a variety of ways in the course of conducting our business, including:
- Providing goods and services to our customers
- Interacting with people through our website
- Responding to inquiries
- Resellers and affiliates
- Third party suppliers or public sources
- Where legally required to do so.
In
addition, personal information may be stored on a website of another
organisation hosted on a Learning Curve server. This information will
not be used or released by us unless we are required to release it by
law. If you collect personal information which is then stored on a
Learning Curve server as part of our service to you then you are solely
responsible, in respect of that information, for compliance with the
Privacy Act.
Collection of Non Personal Information
We monitor our website for statistical purposes to identify the number
of visitors to our site and the pages they visit. The only information
gathered is an IP address and is used for internal statistical purposes
only.
Use of Personal Information
The use to which we can put personal information depends on the reason
for which it was collected. We may use personal information for the
primary purpose of its collection or for any related secondary purpose
that we could reasonably be expected to use the personal information
for. Learning Curve will not use your personal information for
promotional or direct marketing purposes.
Disclosure of Personal Information
At Learning Curve we take reasonable steps to ensure that your personal
information is kept strictly confidential. We do not sell, rent or
lease your personal information to third parties. We will supply your
personal details to a third party partner where it is a necessary
process for fulfilling a service you have requested.
We may also disclose personal information about you, without notice or your consent, if:
- We are required to do so by law
- If it is necessary to protect or enforce Learning Curve's legal rights or interests to defend any claims
- If it is necessary to prevent or lessen a serious threat to a persons' health or safety
- If we sell our business or part of it
- If it is necessary in order to enforce or apply the terms of any of our agreements with you.
Information Security
Learning Curve takes reasonable steps to ensure that all personal
information held by us is secure from any unauthorised access or
disclosure. However, Learning Curve does not guarantee that personal
information cannot be accessed by an unauthorised person (eg a hacker)
or that unauthorised disclosures will not occur.
Correcting Personal Information
Learning Curve takes reasonable steps to ensure the accuracy and
completeness of the personal information we hold. However we rely on
you to advise us in writing of any changes to your details.
Accessing Personal Information
You can request access to personal information about you held by
Learning Curve. This request must be made in writing to the address
below.
We may charge a fee for reasonable costs incurred in responding to this
request which we will disclose to you prior to it being charged.
Removing Personal Information
You may request in writing the removal of certain personal information
from our records. We will comply with this request unless the
information is necessary for tax purposes or used to identify you for
contractual purposes.
Calling Line Identification/Connection logs
Capture & record all call/connection logs including IP address and
calling line identification number (Caller ID), when you connect to our
remote access servers. This information is used for the technical
provision of our service, billing, fraud prevention and credit control
and may be disclosed to authorised agencies or as permitted by the
Privacy Act.
Contact Details
The Privacy Officer
Learning Curve
PO Box 94
440 Collins Street
Melbourne
Vic 8007
Telephone: 03 9211 5400
Facsimile: 03 9211 5405
Email: privacy@hyperlink.com.au
